Last updated: [18/08/2025]

PollStream (by DataStream ST Ltd) (“we”, “our”, “us”) is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, store, and protect your data when you visit our website (https://pollstream.ai/) or use our services.

1. Who We Are

PollStream is a subscription-based, AI-driven analytics platform that delivers insights from real human polling data collected regularly.
We are registered in the United Kingdom as DataStream ST Ltd, company number : 16172674, with a registered office at:

85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT

2. Information We Collect

We may collect:

  • Contact details: name, email address, organisation, phone number (if you complete forms).

     

  • Account information: login credentials, subscription details, payment information.

     

  • Usage data: site interactions, IP address, browser type, device data, analytics.

     

  • Polling data: aggregated, anonymised responses from human respondents (no personal identifiers unless explicitly agreed in project terms).

3. How We Use Your Information

We use data to:

  • Provide and manage subscriptions.

     

  • Deliver dashboards, charts, and insights.

     

  • Improve and secure our platform.

     

  • Communicate updates, demos, or support.

     

  • Comply with legal or regulatory requirements.

     

We do not sell your personal data.

4. Legal Basis

We process your data under:

  • Contract – to deliver subscribed services.

     

  • Legitimate interests – to improve services and ensure security.

     

  • Consent – where you opt into communications.

     

  • Legal obligation – where required by UK/EU law

5. Data Security & Storage

  • Data encrypted in transit and at rest.

     

  • Role-based access with logging.

     

  • Hosted securely in the UK/EU.

     

  • Retained only as long as necessary

6. Sharing Information

We may share with:

  • Service providers (hosting, payments, email).

     

  • Regulators or legal authorities when required.

     

  • Partners under confidentiality agreements.

     

International transfers (outside UK/EU) will use safeguards such as Standard Contractual Clauses.

7. Your Rights

You have the right to:

  • Access, correct, or delete personal data.

     

  • Restrict or object to processing.

     

  • Request portability.

     

  • Withdraw consent at any time.

     

Contact us at compliance@datastreamst.com to exercise these rights.

8. Cookies

We use cookies for functionality and analytics. You can disable cookies in your browser, though some features may not work.

9. Contact

Questions about this policy?
Email: compliance@datastreamst.com
Address: 85 Great Portland Street, First Floor, London, United Kingdom, W1W 7LT

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