Evidence you can trust starts here.
Everything a procurement team, journalist or government buyer needs to assess PollStream in one place: our accreditations, certification roadmap, methodology, security posture and policies; stated plainly.
Market Research Society
MRS Company Partner. We operate to the MRS Code of Conduct on every project.
Held
ESOMAR
International research ethics and standards body. Full corporate membership held.
HeldADIA (Australia)
Australian Data & Insights Association. Application in progress ahead of our Australian launch.
Applying — 2026
WAPOR (Global)
The global professional body for public opinion research. Promoting the highest professional standards, ethics and techniques for polling around the world. Full corporate membership held.
Held
AAPOR (United States)
American Association for Public Opinion Research – the leading US professional body for public opinion and survey research. PollStream subscribes to AAPOR Code of Professional Ethics and Practices.
HeldICO Registration & Data Protection Officer
Registered with the UK Information Commissioner’s Office as a data controller, with an appointed Data Protection Officer notified to the ICO.
Held| Standard | What it covers | Status | Target |
|---|---|---|---|
| ISO 20252 | Market, opinion and social research quality — the research-industry standard | In preparation | Q3 2026 |
| ISO 27001 | Information security management | In preparation | Q3 2026 |
| Cyber Essentials Plus | UK government-backed security certification for public-sector supply | Scheduled | Q3 2026 |
| SOC 2 Type II | Security, availability and confidentiality controls, independently audited over time | Scheduled | Q1 2027 |
| ISO 9001 | Quality management | Scheduled | Q4 2026 |
| ISO/IEC 42001 | AI management systems — governance of Eddy and PollStream agents | Planned | Q4 2026 |
Methodology & Data Quality
Online fieldwork with verified respondents, supplemented by source-checked data from news, government and social media. Every study uses pre-specified sampling frames, representative quotas and documented weighting — methodology is fixed before fieldwork begins, not adjusted after.
Full details live at launchPanel quality & fraud controls
Identity verification, attention checks, speeder and straight-liner removal, duplicate and bot detection. Quality metrics are reported with every dataset — not just claimed.
Full details live at launchTrack record
The team’s global election polling record published in full: every contest, fieldwork mode, final poll, result and mean squared error. Including the misses.
Full details live at launchDisclosure standard
Every result published on platform ships with: question wording, sample size, fieldwork dates, mode, target audience, weights and filters applied, and data sources used.
Full details live at launchSiren — Media & Public Affairs Intelligence
Continuously monitors publicly available sources so customers can see what news media, influencers, government and campaigns are saying about their issues — with every insight linked directly to its source.
News media, paid advertising, government announcements and official communications, parliamentary committee records and Hansard, and public social media. All sources are publicly available — Siren does not access private accounts, restricted feeds or non-public databases.
AI models generate sentiment scores and synthesised summaries for each source. Customers receive the derived analysis alongside a direct link to the original. PollStream does not reproduce or store source content — only the derived summary and metadata are retained. Where a source sits behind a paywall, customers are directed to obtain access directly.
Siren is designed to comply with UK GDPR. Raw source data is held for up to 30 days in line with data minimisation principles. Beyond that, only metadata and derived measures, such as sentiment scores and volume trends, are retained and cached; no copies of third-party content are stored long-term. When customers open a source, they access the live original, not a cached copy.
Source & panel governance
All respondent sources are vetted against strict quality standards before entering the platform. Multi-source sampling reduces systematic bias and improves representativeness across demographics, behaviours and geographies.
Identity & device verification
Device fingerprinting, location validation and identity checks screen respondents before they reach a live survey. VPN and proxy detection, duplicate-entry blocking, and behavioural signals reject low-quality participants at the door.
Attention & consistency checks
Attention traps, speeder detection and straight-liner flags are applied throughout the survey experience. Open-ended responses are reviewed for consistency, relevance and AI-generated content in real time.
Reported metrics, not just claims
Every published dataset ships with quality metrics — sample composition, effective sample size, weighting efficiency and response rate. Issues are escalated and disclosed alongside results, not buried.
- UK data residency for UK clients; Australian respondent data hosted onshore
- Encryption in transit and at rest; role-based access controls; SSO available
- UK GDPR / Australian Privacy Act compliance; DPIA pack available
- Published sub-processor list with change notifications
- Standard DPA available for counter-signature
- Responsible disclosure: security@pollstream.ai
Political neutrality
PollStream is committed to political neutrality and is used by all sides of issues, projects and politics. Our founders have worked across all sides of campaigns and politics for almost 20 years. Our team is focused on insight utility. All customers get access to the same platform, with the same methodology, and the same disclosure, no matter their background and goals.
Caretaker periods
PollStream applies a formal caretaker protocol from the dissolution of Parliament (UK) or the official announcement of a federal election (Australia) through to the swearing-in of a new government. During this period, no research is commissioned for or on behalf of government departments, ministerial offices, or statutory bodies. A full caretaker policy statement is available on request.
Acceptable use
What PollStream may not be used for; including deceptive push-polling, misrepresentation of results, and any use intended to manipulate, suppress or deceive public opinion. Read more here
Our commitment
We don’t publish voting-intention polls. We work with decision-makers on every side of an issue, and publishing horse-race numbers would put us in the story we’re meant to measure. Clients can still commission voting-intention research for private use, it just doesn’t come from PollStream.
The PollStream Neutrality Pledge
Neutrality isn’t a promise we keep project by project; it’s engineered into the platform.
One platform, identical for everyone.
Every client gets the same access, the same methodology and the same support; regardless of your clients, political affiliation, ideology or objective.
Methodology lives in the platform, not in negotiations.
Sampling, weighting and reporting rules are built into the product and applied identically to every poll, every client, every time. No client can commission a different answer, and no employee can tilt one.
Results go straight to you.
Findings flow from respondents to your dashboard without editorial intervention. Nobody at PollStream sits between the data and the client; results are never softened, reshaped or suppressed.
Your data is yours alone.
Client accounts, data and findings are segregated by design. Nothing passes between competing parties, campaigns or organisations.
No manipulation, by anyone.
Our terms prohibit using PollStream to deceive, misrepresent or manipulate public opinion, and we suspend accounts that try.
Hold us to it.
Clients, journalists and the public can report any concern to integrity@pollstream.ai.
Signed by Dr Mike Turner, Co-Founder & Chief Executive Officer, on behalf of the PollStream senior management team · Updated July 2026
Download signed pledge (PDF)
